Application Management Interface
The iCareTools™ application comes with a management interface that allows you to manage the following:
- Content Filtering:
- Enable or disable content filtering. If content filtering is enabled then content that does not pass the filter will not appear until approved by a moderator. If content filtering is disabled, all posted comments will immediately appear.
- Modify or add to the words or phrases that will be used by the content filter engine to identify comments that need to be approved.
- Enable/Disable comments: Comments may be set to be invisible and removed from public viewing based on moderator discretion.
- Comments for multiple sites: The iCareTools™ application can easily manage comments for multiple sites, with the possibility of a different look-and-feel based on CSS.
- Layout and functionality of the iCareTools™ applications for the following:
- Pagination Location (above or below comments)
- Number of Comments per Page
- Maximum Number of Pages of Comments (pagination)
- Comment Rating Style, Visible or Invisible pop-up when a comment is identified by the content filter for moderator approval and has the option of choosing from three types of comment rating styles:
- Stars (user assigns a star from 1-5)
- Thumbs (thumbs up or thumbs down)
- Arrows (arrows up or arrows down)
- None (Rating is disabled for comments)
- Activate/Deactivate Facebook Connect
- Activate/Deactivate Captcha
- Easy CMS Integration: Generate customized code for the iCareTools™ applications directly from the Management Interface.
- Latest activity: View the most recent activity via the easy to use dashboard.
- Search interface that provides the capability to search for activity based on the following criteria:
- Keywords
- Date range
- Page Title
- URL
- Comments identified by content filter as requiring moderator approval
- Visibility Status
- Flag content for future review and remove flag from content Coming Soon
- Implement content filter engine to optionally remove hyperlinks from comments.
- Customers ability to signup for this service online.
- Edit content filter engine's dictionary for a specific site.
- Provide the following analytics on comments:
- Comments per page
- Activity by time period (hrs, days, months)
- Most Commented on Pages
- Most active users
- Most highly rated comments
- User with highest comment ratings
As part of the implementation, iCareTools™ can be monitored by somebody within your organization in a Management Interface or E115 can provide content monitoring and management services.
UAB Health System
“Element115.net’s new iCareTools Comments application in our Video Portal, gives our visitors a chance to comment on and react to comments made by others on the videos we have posted.”
-- Susan Reid
Web Communications Manager
UAB Health System